24-Month Warranty on All Smart Locks

At ACE SMART LOCKS, we stand behind the quality and durability of our products. That’s why we offer a 24-month warranty on all our smart locks when installed by our team, giving you peace of mind with every purchase.

What Our Warranty Covers

Our warranty guarantees that all ACE SMART LOCKS smart locks are free from defects in materials and workmanship under normal use for a period of one year from the date of purchase. If you experience any issues related to the lock’s functionality within this period, we will repair or replace the product free of charge.

How It Works

1. Initial Assessment: If you encounter any problems with your smart lock, simply reach out to our support team with details of the issue and proof of purchase.
2. Repair or Replacement: After evaluating the issue, we will determine if a repair is necessary or if a replacement is the best course of action. In either case, our goal is to resolve the problem as quickly as possible.
3. Hassle-Free Process: We aim to make the warranty claim process as smooth as possible, with minimal disruption to your daily life.

What Our Warranty Does Not Cover

• Normal wear and tear: Locks naturally experience some wear over time with regular use.
• Damage due to misuse: If the lock is damaged due to improper installation, physical abuse, or external factors, the warranty may not apply.
• Unauthorized modifications: Any modifications or repairs made by third parties not authorized by ACE SMART LOCKS void the warranty.

How to Make a Warranty Claim

To make a warranty claim, please contact our support team at acesmartlocks@gmail.com with:

• A description of the issue
• Proof of purchase (invoice or receipt)
• Your contact information

Our team will guide you through the next steps and ensure that your claim is handled efficiently.

Why Choose ACE SMART LOCKS?

Our commitment to quality and customer satisfaction is at the core of everything we do. With our 2-year warranty, you can trust that we are here to support you even after your purchase. Whether you are securing your home or business, our smart locks provide reliable protection backed by our guarantee.

If you have any questions about our warranty or need assistance with your smart lock, don’t hesitate to reach out!